Life as a Recruiter

It’s been some time since I penned down my thoughts like this, and I’ve always wanted to start doing it again but the inertia is simply too high. Even as I am doing this right now, my fingers are typing away but my head keeps saying “stop”. I personally hate to write, and don’t think that I write well, but I am a firm believer of penning down thoughts and reflective moments, and don’t mind sharing it with people whom I don’t know, really, because I believe that everything can be a blessing and encouragement to someone that happens to read it.

So…yes. Life as a Recruiter. So after I left SportSG, an opportunity came by to work in a recruitment firm. Many things happened in the short stint of 6 months.. Many things that I never expected myself doing nor happening to me.

The number one thing that I never expected myself to do was: CUSTOMER SERVICE. Yes, you read it right – Customer Service. I still remember very clearly I said it when I was in Secondary school that I will NEVER EVER be in the customer servicing line. And little did I know that I’d be doing that some 10 years later. Don’t get me wrong, I enjoyed every bit of the recruitment process, but the concept about customer service is something that I haven’t quite grasp. I mean I can be nice and all to the people that I meet everyday at work, I can be very professional, but I really don’t see why I need to provide “customer service” to them. I cannot stand myself whenever I hear myself trying to convince the candidates to take up the job that had been offered to them. I cannot stand myself when I have to try to appease the clients and candidates, when sometimes it’s obviously not my fault that certain things happen.

But of course, working in this line the past 6 months has been VERY HUMBLING. It’s a humbling experience for several reasons:
1) I get scolded by clients and candidates yet I cannot retaliate.
I don’t like getting scolded. Ok, who does anyway. But I think it’s definitely harder for people like me to get scolded and yet not retaliate because I grew up learning to defend and speak up for myself, if I am not in the wrong. So being scolded for not doing anything wrong was one thing that I cannot comprehend and accept.

2) Consultants who are relatively newer doing better than me. 
I have always been very competitive since young. Even with my own sister. I need not be the best among my peers, but I definitely cannot lose out to my juniors. Well, that’s me. So when I saw consultants who were more junior but did better than me, I felt a tinge of bitterness.

3) Everything in this job is ever-changing. 
I need order. I need a plan for everything, and everything has to go according to plan. So when I realised that nothing is constant in this job, I almost went crazy. I had to find my own order, but no, I couldn’t. When you think that you have managed the candidate well and are quite sure that he/she will take up the job at the end, you are wrong because nothing is within your control whether he/she decides to take up the job at the end of the day. Nothing was constant.

The above three things are my weaknesses; but now when I think back, I can only thank God for placing me in such a character-moulding environment. I hated being scolded by people for nothing, but Jesus experienced the same or even worse. I didn’t like losing to people younger than me, but I’ve learnt to rejoice and celebrate others. I cannot tolerate disorder, but what is consistent other than God? I’ve learnt to adapt and work around things, I’ve learnt to trust God even more in the past 6 months because He was my only constant when everything else was not.

And there’s one last thing that I want to testify:
I had a pay cut when I came here – close to $500 decrease. But God is so good. At the end of the 6 months when I calculated my average monthly pay (there’s commission in this job), it is almost EXACTLY the same as what I was getting in SportSG! If I could turn back time, I would choose to do this again. My avg monthly pay is SLIGHTLY lesser than what I got in SportSG, but the experience that I’ve gotten is certainly way more than i could’ve imagined 🙂

Concerning this house that you are building, if you will walk in my statues and obey my rules and keep all my commandments and walk in hem, then I will establish my word with you, which I spoke to David your father. And I will dwell among the children of Israel and will not forsake my people Israel. (1 Kings 6:12-13 ESV)

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